• Unreliable IT Support: Many businesses struggle with slow or inconsistent IT support, leading to costly downtime.

• Complex IT Management: Managing multiple technologies like servers, networks, and devices can be overwhelming.

• Outdated or Inefficient Hosted Solutions: Businesses may rely on outdated or poorly managed hosted services that affect performance.

• Communication Challenges: Inefficient phone systems can disrupt communication and impact customer service.

IT Support Kent – Expert Care, Jargon Free Support, Tech That Works

As an IT Managed Service Provider (MSP), we deliver comprehensive solutions designed to keep your business running smoothly, securely, and efficiently. Our services cover everything from day-to-day IT support and infrastructure management to advanced cyber security protection and strategic IT planning.

We offer proactive monitoring, maintenance, and support for your entire IT environment, ensuring minimal downtime and maximum productivity. Our security solutions include robust cyber protection, threat detection, and response measures to safeguard your business against ever-evolving cyber threats.

As a Microsoft partner, we specialise in deploying, managing, and optimising Microsoft 365 and Azure services, helping you get the most out of your cloud environment. From user support to data protection and compliance, we provide end-to-end IT services tailored to your business needs — all delivered by our experienced, in-house team.

What is the transformation Kent businesses can expect?

Partnering with us transforms your IT by delivering reliable IT services that streamline your data management and strengthen your overall security. You’ll experience reduced downtime and faster problem resolution, ensuring your business runs smoothly. Our proactive approach to cyber protection safeguards your critical data from evolving threats, giving you confidence and peace of mind. With expert management of your IT environment, including robust security measures, your technology becomes a powerful asset that supports growth and efficiency.

Why Work with SBS IT in Kent?

Because when it comes to IT support, you need more than just technical expertise — you need a partner you can count on.

At SBS IT, we pride ourselves on being reliable, responsive, and genuinely personal in everything we do.

With SBS IT, you get more than IT support — you get peace of mind and a trusted partner who’s always in your corner.

What our clients have to say

The staff are reliable and knowledgeable and we have trusted them to build our core infrastructure as well as manage the services we rely on daily.

Simon – Owner SE Labs – London

Our Service Suite

IT Support Services

Our professional IT Support services ensure your business technology runs smoothly and efficiently. From troubleshooting hardware and software issues to managing networks and servers, our expert team provides fast, reliable support tailored to your needs. Whether you need help with legacy systems, Windows, Mac, or mobile devices, we’re here to keep your operations running without disruption.

Cyber Security

Protecting your business from cyber threats is our top priority. We offer comprehensive cybersecurity solutions including threat detection, firewall management, antivirus protection, vulnerability assessments, and employee training. Our proactive approach helps safeguard your data and infrastructure against ransomware, phishing attacks, and other evolving cyber risks, giving you peace of mind.

Cloud / Hosted Solutions

Unlock the flexibility and scalability of cloud technology with our hosted solutions. From secure data storage and backup to cloud-based applications and virtual servers, we tailor cloud services to fit your business requirements. Our experts handle migration, management, and ongoing support to ensure seamless performance and accessibility wherever your team works.

Microsoft 365 Management

Maximise the power of Microsoft 365 with our dedicated management services. We assist with setup, user administration, security configuration, and licensing management to help your team collaborate effectively and securely. From email and file sharing to Teams and SharePoint, we ensure your Microsoft 365 environment is optimised for productivity and compliance.

Phone Systems

Modernise your business communications with our advanced phone system solutions. Whether you need VoIP, unified communications, or traditional telephony, we design and manage phone systems that improve connectivity and customer service. Our scalable solutions support remote and hybrid working, with features like call routing, voicemail, conferencing, and mobile integration.

About SBS IT

At SBS IT, we bring over 50 years of industry experience, supporting businesses of all sizes with comprehensive IT Support and consultancy services. We offer competitive pricing and, unlike many other providers, we don’t require you to sign a support agreement.

Our client base spans across the UK, from Blackpool to London, Surrey, and Kent, providing reliable IT Support wherever you need it.

We cover every aspect of IT, from legacy Windows systems to Windows 11 and Mac OS, including hardware, software, servers, and infrastructure for both Windows Server and OSX environments.

While our core focus is on IT Managed Services and IT Outsourcing, we offer a wide range of tailored solutions designed to meet your unique business needs.

In addition to resolving your current IT challenges, we provide expert advice and consultancy to help enhance your IT environment, improving workflows, processes, and overall productivity.

You’ll always be assisted by a friendly, professional team member dedicated to meeting all your IT needs.

As trusted partners of leading technology providers such as Microsoft, Cisco, Dell, HP, Lenovo, Fortinet, and Adobe, we can support all your licensing and technical requirements for these and many other solutions.

All our services are coordinated through our London-based IT Service Desk, ensuring consistent, high-quality support at all times.

Get in touch to take the next step to level up your IT:

Here’s how we guide you through the process:

• Initial Consultation
  Reach out to schedule a free, no-obligation consultation where we’ll discuss your current IT setup, challenges, and business goals.

• IT Assessment
  We conduct a thorough review of your existing IT infrastructure, security posture, and support needs to identify gaps and opportunities for improvement.

• Tailored Proposal
  Based on the assessment, we’ll provide a customised IT Managed Services proposal outlining recommended solutions, pricing, and service levels.

• Service Agreement
  Once you’re happy with the plan, we formalise our partnership with a clear, flexible service agreement—no long-term lock-ins.

• Onboarding & Transition
  Our team works closely with you to smoothly transition your IT support to our management, ensuring minimal disruption.

• Ongoing Support & Review
  We provide continuous monitoring, proactive maintenance, and regular reviews to keep your IT environment aligned with your evolving business needs.

Kent IT Support Guarantee

We guarantee 100% satisfaction. If you’ve got a tech problem, we will resolve it and fast. 

FAQs

What is Managed IT Support?

Managed IT Support means entrusting your IT to a service provider like us, allowing you to focus on your business. We help minimise downtime and give you peace of mind knowing your technology is in expert hands.

What IT Services Do You Offer?

SBS IT delivers responsive, friendly IT support across Kent and the surrounding areas. We handle all your IT needs, taking the hassle out of managing your technology and assets.

Do You Have a Service Desk or helpdesk?

Yes, we do! Our service desk is located in South London and is fully managed by our in-house team — we never outsource any of our support services.