• Inconsistent IT Support: Slow response times and unreliable support can lead to frustrating delays and expensive downtime for your business.

• Overwhelming IT Complexity: Juggling servers, networks, devices, and software can be time-consuming and difficult without dedicated expertise.

• Inefficient Hosted Services: Outdated or poorly configured hosted solutions can limit performance, security, and scalability.

• Disrupted Communication: Outdated or unreliable phone systems can hinder internal collaboration and negatively impact customer experience.

IT Support London – Expert Care, Jargon Free Support, Tech That Works

As a leading IT Managed Service Provider (MSP), we offer end-to-end IT support services and technology solutions designed to keep your business secure, productive, and future-ready. Our services span everything from daily support and infrastructure management to advanced cybersecurity and strategic IT planning.

We provide proactive monitoring, maintenance, and expert support across your entire IT environment, reducing downtime and boosting efficiency. Our robust cyber protection includes threat detection, prevention, and rapid response to defend your business against evolving digital threats.

As a certified Microsoft partner, we specialise in the implementation, management, and optimisation of Microsoft 365 and Azure cloud services. Whether it’s user support, compliance, or data protection, we deliver tailored solutions that align with your goals — all handled by our experienced, in-house team.

The transformation London businesses can expect from SBS IT Support

Partnering with SBS IT revolutionises your technology setup with reliable managed IT services. We streamline your data management processes and bolster your security measures to safeguard your business. Our proactive strategies minimize downtime, ensure faster issue resolution, and optimize your operations. With robust cybersecurity in place, we protect your vital data from evolving threats, providing confidence and reliability. By expertly overseeing your IT environment and implementing advanced security protocols, we help turn your technology into a powerful tool for driving business growth and efficiency.

Why Work with SBS IT for IT Support?

When it comes to IT support, you need more than just technical know-how — you need a reliable, responsive, and personal partner you can trust.

At SBS IT, we take pride in delivering dependable support with a human touch, ensuring every client feels valued and fully supported at every step.

With SBS IT, you gain peace of mind and a trusted partner who’s always there to support your business every step of the way.

What our clients have to say

The staff are reliable and knowledgeable and we have trusted them to build our core infrastructure as well as manage the services we rely on daily.

Simon – Owner SE Labs – London

Our Service Suite

IT Support Services

Our expert IT Services in London are designed to keep your business running smoothly, securely, and without interruption. As a trusted London-based IT support provider, we handle everything from day-to-day IT support and troubleshooting to the management of networks, servers, and devices. Whether you’re using legacy systems, Windows, Mac, or mobile platforms, our experienced team in London delivers IT support solutions tailored to your specific needs.

With proactive IT support, we ensure maximum uptime and minimal disruption to your operations, keeping your technology optimised and secure. From resolving technical issues to implementing long-term strategies, our responsive IT support services in London give your business the stability and reliability it needs to thrive.

Cyber Security

Safeguarding your London-based business against evolving cyber threats is at the core of what we do. Our comprehensive cyber security services in London provide maximum protection, ensuring your systems remain secure against emerging risks. We offer cyber security solutions such as real-time threat detection, firewall and antivirus management, vulnerability assessments, and staff awareness training to strengthen your organisation’s defenses.

With a proactive approach to cyber security, we safeguard your data, systems, and infrastructure from dangers like ransomware, phishing, and other cyber attacks. Our London-based team continuously monitors your IT environment, applying the latest cyber security strategies to mitigate threats before they can disrupt your business. By prioritising security, we give you the confidence and peace of mind to focus on growth while knowing your technology is in expert hands in London and beyond.

Cloud / Hosted Solutions

Harness the power of the cloud with flexible, scalable cloud-based hosted solutions designed to support your business growth. Whether you need secure data storage, reliable backups, cloud applications, or virtual server infrastructure, we deliver tailored services to meet your specific needs. Our team manages everything from migration to ongoing support, ensuring seamless performance, robust security, and easy access—anytime, anywhere your team works.

Microsoft 365 Management

Unlock the full potential of Microsoft 365 with our expert management services. We handle everything from setup and user administration to security configurations and licensing management, ensuring your team works efficiently and securely. Whether it’s email, file sharing, Teams, or SharePoint, we optimise your Microsoft 365 environment for seamless collaboration, productivity, and compliance.

Phone Systems

Enhance your business communications with our cutting-edge phone system solutions. Whether you require VoIP, unified communications, or traditional telephony, we design and manage systems that boost connectivity and customer service. Our flexible, scalable solutions are tailored for remote and hybrid working, offering features such as call routing, voicemail, conferencing, and seamless mobile integration.

About SBS IT

With over 50 years of industry expertise, SBS IT delivers comprehensive IT support and consultancy services to businesses of all sizes. We pride ourselves on competitive pricing and the flexibility of our services—offering reliable IT support without requiring a signed agreement.

Our clients span the UK, from Blackpool to London and Surrey, benefiting from dependable IT support solutions wherever they operate. We cover every aspect of IT, from legacy Windows systems to Windows 11 and Mac OS, ensuring seamless integration across hardware, software, servers, and infrastructure in both Windows Server and OSX environments.

While IT Managed Services and Outsourcing are at the core of what we do, we also offer a broad range of tailored IT support solutions designed to meet your unique business needs. Beyond resolving immediate challenges, our expert consultancy enhances IT environments by optimising workflows, processes, and overall productivity.

At SBS IT, you’re always supported by a friendly and professional team member committed to your IT support success. As trusted partners of leading technology providers—including Microsoft, Cisco, Dell, HP, Lenovo, Fortinet, and Adobe—we manage your licensing and technical requirements across multiple platforms.

All our services are delivered through our London based IT support helpdesk, ensuring consistent, high-quality assistance whenever you need it.

Ready to Elevate Your IT Environment

Here’s how we guide you through the process:

• Initial Consultation
  Schedule a free, no-obligation consultation where we’ll explore your current IT setup, challenges, and business objectives.
• Comprehensive IT Assessment
  We conduct a detailed evaluation of your infrastructure, security posture, and support needs to pinpoint areas for improvement.
• Tailored IT Strategy
  Based on our assessment, we create a customised IT Managed Services proposal outlining recommended solutions, pricing, and service levels.
• Flexible Service Agreement
  Once you’re satisfied with the plan, we formalise our partnership with a clear, adaptable service agreement—no long-term commitments required.
• Seamless Onboarding & Transition
  Our team ensures a smooth transition of your IT support to our management, minimising disruption to your business operations.
• Ongoing Monitoring & Optimisation
  We provide continuous support, proactive maintenance, and regular reviews to keep your IT aligned with your evolving business needs.

London IT Support Guarantee

We guarantee 100% satisfaction. If you’ve got a tech problem, we will resolve it and fast. 

FAQs

What is Managed IT Support?

Managed IT Support is a service that allows businesses to delegate their IT operations to a trusted support provider like us. We handle everything from maintenance and security to technical support, ensuring your systems run smoothly. By reducing downtime and proactively managing your technology with a support specialist dedicated to you, we give you the freedom to focus on growing your business with confidence

What IT Services Do You Offer?

At SBS IT, we provide comprehensive, responsive, and friendly IT support across London and the surrounding areas from our local service desk. Our services cover all aspects of IT management, ensuring your technology runs smoothly while removing the stress of handling your IT infrastructure and assets. Whether it’s troubleshooting, security, or strategic guidance, we’ve got you covered.

Do You Have a Service Desk or helpdesk?

Absolutely! Our dedicated support desk is based in South London and is fully managed by our in-house team. We never outsource support, ensuring you receive expert assistance directly from our experienced professionals.