Dependable and Proactive IT Support Sussex: Managed IT Services for Sussex Enterprises

SBS IT is a leading provider of IT support and cybersecurity solutions, serving businesses across Sussex with expert care and local insight.

As your trusted IT Support Sussex partner, we empower organisations to stay secure, efficient, and equipped to handle tomorrow’s tech challenges. Our skilled team focuses on enhancing your IT infrastructure, minimising downtime, and aligning your systems with your broader strategic goals.

With a hands-on, proactive approach and strong regional expertise, we’re the IT support partner Sussex companies depend on for secure, scalable, and effective technology services.

Trusted by Businesses Across Sussex

Common IT Challenges We Resolve

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Unreliable Timely Support

Slow or inconsistent response times can interrupt your operations and lead to costly downtime.
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Complex IT Environments

Managing servers, networks, and software without specialised expertise can be overwhelming.
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Outdated Cloud Solutions

Inefficient hosted platforms can limit performance, security, and growth.
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Faulty Communication Systems

Poor phone infrastructure impacts collaboration and customer engagement.

IT Support Sussex – Jargon-Free Support That Works

As a full-service Managed Service Provider (MSP), we offer end-to-end solutions—from daily helpdesk requests and infrastructure upkeep to cybersecurity and IT strategy.

We deliver around-the-clock monitoring, maintenance, and expert assistance across your IT ecosystem, reducing downtime and increasing efficiency. Our cybersecurity services include threat detection, preventative measures, and rapid incident response to shield your business from digital threats.

A certified Microsoft partner, we excel in deploying and managing Microsoft 365 and Azure solutions—covering user support, compliance, and data protection. Tailored by our in-house team, these services align perfectly with your goals.

What Sussex Businesses Gain from SBS IT

By partnering with SBS IT, your organisation gets a technology environment that’s reliable, secure, and growth-focused. We enhance data workflows, enforce stringent security, and provide swift issue resolution. Our proactive methods reduce downtime and optimise your systems—backed by comprehensive cybersecurity to protect your vital data. Let us take care of your technology, so you can concentrate on driving business success.

Why Choose SBS IT for IT Support in Sussex?

When it comes to technology, you deserve more than just support—you need a partner you can count on.
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Consistently Reliable

Continuous monitoring, maintenance, and security ensure your systems stay online.
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Quick to Respond

Fast, direct assistance from a team familiar with your setup—no call centres.
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Tailored Approach

We build a deep understanding of your business, providing customised support both remotely and onsite.
With SBS IT, you gain peace of mind and a support team that’s always by your side.

What Our Clients Say

“He’s my go-to guy for all things IT, and I wouldn’t hesitate to recommend him.”

Gareth, Director
Wicked People

“SBS IT is always responsive and very knowledgeable in supporting our initiatives.”

GSA, Director
Sussex

“Thanks, Chris, for the excellent service and continued IT support. My business is in good hands.”

Craig, Owner
8Signs

“The staff are reliable and knowledgeable—we trust them to handle our infrastructure and daily services.”

Simon, Owner
SE Labs

Our Services

IT Support Services

Our IT support in Sussex encompasses daily assistance, network management, server maintenance, device support—on Windows, Mac, mobile and legacy platforms. We ensure high availability and smooth operations through proactive management and timely support.

Cybersecurity

Protecting Sussex businesses from evolving cyberthreats is central to our offering. We deliver real-time threat detection, firewall and antivirus management, vulnerability assessments, and staff training. Our proactive tactics safeguard your systems from ransomware, phishing, and more—so you can operate securely.

Cloud & Hosted Solutions

Harness the flexibility and resilience of the cloud with our services. We manage migrations, secure data hosting, virtual servers, automated backups, and hosted applications—delivering scalable, secure access wherever your team operates.

Microsoft 365 Management

Maximise the impact of Microsoft 365 through expert setup, user support, security tooling, and compliance. We optimise Teams, SharePoint, Outlook, OneDrive, and Power Platform—all configured for productivity and safety.

Business Phone Systems

Boost communications with modern phone systems. Whether VoIP, PBX, or unified communications, we implement scalable, feature-rich setups with call routing, conferencing, voicemail, and mobile integration—ideal for hybrid work environments.
Outsourced IT

IT Consultancy & Projects

Need a technology strategy, infrastructure refresh, or full rollout? We offer:

  • IT strategy and budgeting

  • Digital transformation planning

  • Disaster recovery and business continuity

  • Hardware/software procurement

  • Office relocations and server upgrades

From planning to execution, our team handles it with precision and professionalism.

About SBS IT

With over 50 years of combined experience, SBS IT delivers complete IT and consultancy services to businesses of all sizes. We offer flexible, competitively priced services—no signed contracts required.

Serving clients in Sussex, London, and nationwide, we manage every component of your IT landscape: servers, devices, networks, and cloud applications. Beyond managed services, we also provide strategic consultancy to improve workflows and productivity.

As official partners of Microsoft, Cisco, Dell, HP, Lenovo, Fortinet, and Adobe, we oversee licensing and infrastructure end-to-end. All support comes from our South London-based helpdesk team—never outsourced.

Get Started with SBS IT

1. Free Initial Consultation

Let’s discuss your current systems, pain points, and business aspirations.

2. Thorough IT Assessment

A complete review of your infrastructure, support needs, and security posture.

3. Custom IT Strategy Proposal

We’ll present a plan with solutions, pricing, and flexible service levels.

4. Flexible Support Agreements

No rigid commitments—just clear, adaptable terms that suit your business.

5. Seamless Onboarding

A smooth transition with minimal disruption to daily operations.

6. Continuous Monitoring & Improvement

Ongoing support and system optimisation to align with future needs.
If you’re ready, just get in touch, and we’ll guide you through the process step-by-step!

Our Guarantee

We stand by our service—100% satisfaction guaranteed. If there’s a technical issue, we’ll resolve it promptly and professionally.