Case Studies – Heart of England Forest

The Heart of England Forest is a charity with the vision to plant, protect and preserve a huge broadleaf forest in the centre of England.  The charity are a multi-site business with headquarters in the West End of London and other sites dotted around the country.

SBS IT have been providing multiple services to The Heart of England Forest, an overview of some of these are listed below:

Support

With a split between Mac’s, PC’s and Tablets in use within the business, SBS IT have been supporting the charity using our RMM (Remote Monitoring and Management) tools to ensure we are alerted to issues giving us the opportunity to pro-actively react to problems before they impact the business.

SBS IT offer fast response through remote access technologies, allowing us to support clients without the delays of travelling to site where applicable.  Our RMM tools supply us with logs and stats about your machines and servers, ensuring we have a head start on what issues you are experiencing.

Multi-Site Connectivity

The Heart of England Forest is a multi-site Charity, who require connectivity between sites for collaboration purposes and access to internally hosted systems.

With limited budgets, SBS IT have implemented cost effective site-to-site connectivity solutions through VPN technologies, ensuring that access to internally hosted systems and data can be accessed between sites and remotely where applicable.

Office 365 Migration

With a requirement to move email away from their previous Microsoft Exchange Server, SBS IT planned, implemented and migrated The Heart of England Forest’s email to Microsoft Office 365.

Due to the business critical nature of email access and delivery to the business, SBS IT completed the migration and DNS record changes over a weekend to ensure that disruption was kept to a minimum.

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